Colgate Oral Health Network

When teaching the team about whole mouth health, we have to help them connect the dots between what we once taught them and what the new research tells us.

To do this, we need amazing communication and coaching skills. This course provides an introduction to coaching skills and explains how to get team members motivated to relearn conditioned responses and to consider more productive behaviors to improve the oral health and the overall health of our patients.

Participants will learn:

  • How To Avoid the 3 Deadly Communication Sins
  • How To Overcome A Tendency To Want To Be Right
  • How To Become More Likable and Influential
  • How To Hold Others Accountable In a Nice Way


Lisa Knowles

Ms. Lisa Knowels D.D.S.

More courses with Ms. Lisa Knowels

Dr. Knowles has almost 20 years of practical dental knowledge. After graduating from the University of Michigan School of Dentistry, she completed a General Practice Residency at the VA Hospital in Ann Arbor, Michigan. Lisa was a communication major at Alma College and consults other dentists on their communication strategies and overall health of their practices. She is an efficiency thinker and works to help others contemplate changes to achieve better systems for their health, their offices, and for the environment. She shares much of her visionary thinking on her own blog site at as well in several trade journals. Contact her at or phone her office at 517-332-1000.

"Achieving Whole Mouth Health For Your Team Through Coaching" has been planned and implemented in accordance with the standards of the AGD Pace and is supported by funds received from Colgate Oral Pharmaceuticals Inc. Tribune Group GmbH is a recognized AGD Pace provider. At the end of the webinar, after passing the C.E. Quiz, you will be able to download your AGD Pace C.E. Certificate.