Colgate Oral Health Network

Why don’t patients follow our home care instructions?

It is often frustrating for the dental professional to spend time on patient education to find out that the patient did not follow through with instructions. How the dental professional talks with the patient about their health influences their intrinsic motivation for change.

Motivational interviewing is an evidence-based approach that seeks to engage and activate patients in their own health. Motivational Interviewing is a collaborative, goal-oriented method of communication with particular attention to the language of change. It is designed to strengthen an individual’s motivation for and movement toward a specific goal by eliciting and exploring the person’s own arguments for change.

The overall goal of this course is to provide information on motivational interviewing and behavior change.

Participants will learn:

  • Key principles of motivational interviewing.
  • How to provide information and advice effectively.
  • How to build intrinsic motivation for change.


Rebecca Lang

Rebecca Lang EdD, RDH, MCHES, MINT member

More courses with Rebecca Lang

Rebecca Lang, EdD, RDH, MCHES, has over 30 years experience working in the area of clinical practice, public health, teaching, presenting and coaching.  She is the Founder of LifeStrategies a motivational interviewing and health coach training and speaking business.  She currently serves as Adjunct Professor at Des Moines University Doctor of Osteopathic program, consultant and trainer for oral health professionals at Colgate-Palmolive, and designer and trainer for the Motivational Interviewing Physician Office Health Coach Training Program for health systems throughout the United States.  She is a member of ADHA, member of the Motivational Interviewing Network of Trainers (MINT), is certified in Brief Action Planning (BAP) and a certified health and wellness coach. She is a published author including a chapter on health behavior change in a textbook for oral health professionals.

Financial disclosure: Rebecca Lang has received an honorarium from Colgate-Palmolive Company.

"Motivational Interviewing and Patient Engagement" has been planned and implemented in accordance with the standards of the AGD Pace and is supported by funds received from Colgate Oral Pharmaceuticals Inc. Tribune Group GmbH is a recognized AGD Pace provider. At the end of the webinar, after passing the C.E. Quiz, you will be able to download your AGD Pace C.E. Certificate.


On-demand webinar

COVID-19 and oral cavity
Luciana Corrêa

Luciana Corrêa PhD, Associate Professor

Letícia Mello Bezinelli

Letícia Mello Bezinelli PhD, dentist of Hospital Israelita Albert Einstein

Fernanda de Paula Eduardo

Fernanda de Paula Eduardo PhD, dentist of Hospital Israelita Albert Einstein

COVID-19 and oral cavity