Joanna Asadoorian PhD, RDH
Joshua Austin DDS, MAGD
For literally no cash output, the online patient testimonial will take a practice much further than paid marketing. Yet, ignoring the power of the online review is a common blind spot.
Designed for the full team and presented in Dr. Joshua Austin’s trademark comedic style, this course demystifies the world of online reviews. We will explore the academic literature and analyze the psychology of online reviews and buying decisions. Learn which review sites are most important and impactful to dental practices. Recognize the systems and tools that ensure success in receiving positive patient reviews. Discover the best way to respond to a negative review.
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Fernanda de Paula Eduardo PhD, dentist of Hospital Israelita Albert Einstein, Letícia Mello Bezinelli PhD, dentist of Hospital Israelita Albert Einstein, Luciana Corrêa PhD, Associate Professor
Joy Void-Holmes RDH, BSDH, DHSc