Colgate Oral Health Network

According to findings from tech giant Hewlett-Packard (HP), “1 in 5 young office workers feel judged when experiencing tech issues, compared to just 1 in 25 of their more mature peers.” HP called this phenomenon “Tech Shame.” As future generations join our clinical operations, we must be aware of their unique relationship with technology and preemptively address the obstacles they’ll face. You will learn about “Tech Shame,” self-assess your operations in the context of Gen Z’s technical expectations, and identify strategies to mitigate this phenomenon within your institution.”

Participants will learn:

  • Define “tech shame”
  • Self-assess operations in the context of Gen Z’s technical expectation
  • Identify strategies to mitigate “tech shame” within your organization

Presenters:

Hubert Chan

Dr. Hubert Chan

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Dr. Chan is a Professor and Associate Dean for Integration of Technology, Curriculum, and Learning Environments at the College of Dental Medicine, Western University of Health Sciences (WU CDM). His primary leadership role is to effectively align the robust pre-clinical and clinical curriculum at WU CDM. He is an advocate for broadening efforts of dental education communities to support collaborative changes to the learning environment. He formerly served as the Assistant Dean for Clinical Education and Clinical Managing Partner, overseeing the effective operations of students, faculty, and staff for the clinical group practices at WU CDM. Dr. Chan received his Doctor of Dental Surgery from the Herman Ostrow School of Dentistry of USC (HOSD USC). Prior to joining WU CDM, he served as a Group Practice Director and taught restorative dentistry at HOSD USC, while maintaining a private practice. Throughout his career, Dr. Chan has been awarded with multiple accolades for teaching excellence and service. His professional interests include continuing to develop curriculum with an emphasis on innovative technologies. He is an alumnus of the ADEA Leadership Institute and actively supports leadership development programs for dental educators through ADEA. He is a former chair of the ADEA Section on Clinic Administration and the ADEA Annual Session Program Committee and currently serves on the ADEA Task Force on Envisioning the Future of Oral Health and Education.

Alexander Lee

Dr. Alexander Lee DMD

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Dr. Alexander Lee is a General Dentist, Professor, and Assistant Dean for Dental Informatics at Western University of Health Sciences College of Dental Medicine (CDM). His work focuses on developing and implementing technological solutions to improve clinical efficiency and educational processes.

Dr. Lee earned his Doctor of Dental Medicine (DMD) from the University of Pittsburgh School of Dental Medicine. His interests include artificial intelligence, dental informatics, and digital workflows in both private practice and academic settings. He has contributed to the field through patented technology for formative assessments, publications on dental informatics, and involvement in the American Dental Education Association (ADEA).

He is a Fellow of the American College of Dentists (FACD) and the Pierre Fauchard Academy (PFA), as well as an alumnus of the ADEA Leadership Institute (LI). His passion lies in bridging the gap between cutting-edge technology and practical application, helping dental professionals navigate AI and digital transformation with confidence.

"A Dental and Dental Hygiene Faculty Webinar-Preparing for Gen Z: Technology, Tech Shame, and the Workplace" has been planned and implemented in accordance with the standards of the AGD Pace and is supported by funds received from Colgate Oral Pharmaceuticals Inc. Tribune Group GmbH is a recognized AGD Pace provider. At the end of the webinar, after passing the C.E. Quiz, you will be able to download your AGD Pace C.E. Certificate.

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