Cross-Cultural Communication Skills in Oral Health
Rosa Chaviano Moran DMD
How to develop culturally competent oral health care personnel who can provide dental services to diverse populations including limited English proficient patients, through provision of care that addresses issues of quality, access, linguistic barriers and adherence
Participants will learn to:
“Cross-Cultural Communication Skills in Oral Health” is co-sponsored by Tribune Group GmbH. Tribune Group GmbH is a recognized ADA CERP and AGD PACE provider.
At the end of the webinar, after passing the C.E. Quiz, you will be able to download your ADA CERP and AGD PACE C.E. Certificates.
- Identify key dimensions of patient-centered care and the important role played by communication in fostering, understanding and developing a therapeutic alliance.
- Define culture, cultural competence and culturally effective oral healthcare.
- Recognize that patients and oral healthcare professionals often have different perspectives
- Recognize the types of issues/challenges that are particularly important in caring for patients of diverse cultural backgrounds.