In order to participate in a course you must be a member of Colgate Oral Health Network. Registration is completely free. Register now.

Fearless Case Presentations

Teresa Duncan MS

Receptionists, managers, hygienists and assistants know that patients usually wait until the doctor leaves the room to ask the hardest questions!

This course will help you to become more comfortable with discussing your patient's treatment options. The ideal case presentation should relax the patient and not be a source of stress for you!

Participants will learn:

  • Conversations for doubting or resistant patients.
  • Which common questions to expect from patients.
  • How to move your patients to yes by using non-clinical language
  • CategoriesPatient Management, Practice Management
  • LanguageEnglish
  • Release dateTuesday 15th September, 2020, 08:00 PM
  • Expiration dateFriday 15th September, 2023, 08:00 PM
  • AGD PACE subject code(s)550
“Fearless Case Presentations” is co-sponsored by Tribune Group GmbH. Tribune Group GmbH is a recognized ADA CERP and AGD PACE provider. At the end of the webinar, after passing the C.E. Quiz, you will be able to download your ADA CERP and AGD PACE C.E. Certificates.