Patient Communication

This curriculum bundle addresses patient communication. It includes webinars/articles on patient engagement, motivational interviewing, and behavioral change. Additional content is provided on teledentistry as well as cultural considerations, oral health literacy, and personalized care.

Strategies for Engagement Through Motivational Interviewing and Group Facilitation

In this webinar, principles and skills from motivational interviewing, a collaborative conversation style for strengthening a person’s own motivation and commitment to change, will be explored.

Cross-Cultural Communication Skills in Oral Health

This presentation will address how to develop culturally competent oral health care personnel who can provide dental services to diverse populations including limited English proficient patients, through provision of care that addresses issues of quality, access, linguistic barriers and adherence.

Achieving Sustainable Behavior Change

This webinar will explore why patients change behavior and perhaps more importantly why they do not. A patient centered approach to behavior change will be introduced with take away content for your next patient interaction.

Cultural Considerations when Making Presentations for Older Adults

This presentation reveals a General Relations Approach to communicating with persons, especially older adults, from diverse backgrounds in group settings.

Sensory, Cognitive and Mental Health Changes in Older Adults: Effects on Communication When Making Group Presentations

This presentation focuses on providing information about sensory changes such as changes in vision and hearing, cognitive changes in information processing and memory, and mental health changes, especially changes in depression, in older adults.

Increasing Patient Engagement:
Efficacy of Educational Interventions

The purpose of this program is to explore techniques used to increase patient engagement during oral health education in the practice setting and to review the efficacy of various training and motivational techniques on patient oral health behaviors. Current scientific findings about how psychosocial interventions impact clinical outcomes will be shared and discussed. Clinicians will learn about available tools that can be used to help patients become active participants in managing their oral health.

Motivational Interviewing and Patient Engagement

During this webinar, motivational interviewing as an evidence-based approach that seeks to engage and activate patients in their own health is discussed.

Improving Clinical Outcomes with Enhanced Communication

This seminar dissects some of the most challenging communication scenarios in the dental office, such as what to say when patients reject treatment recommendations or x-rays. Other topics include one-on-one communication about patient homecare, barriers to communication, and reducing disappointments.

Eating Disorders and Patient Management Strategies

Preparation is Key to Success

Integrating the 4Ps into Patient Care

Improving Clinical Outcomes through Enhanced Communication